Customer Service

Shipping & Delivery

GTee Australia delivers all items via Australia Post. Delivery time will depend on product availability and shipping method selected (standard or express). All orders will be shipped after processing of the order (usually within 1-2 business days) and full payment has been received and verified.

Privacy & Security

GTee Australia takes your information and security very seriously and has measures in place to protect the loss, misuse, and alteration of the information under our control. Your security is paramount to us, all online transactions are protected by SSL and we do not store your credit card information at any time.

GTee Australia gathers navigational information about where you go on our web site and information about the technical efficiencies of our web site and services (i.e. time to connect to our web site, time to download pages). This information helps us improve the quality of visitors' online shopping experiences by recognizing and delivering more of the features, services and products our visitors prefer.

We Respect Your Privacy

Any information collected on this site is kept strictly confidential and is not sold, rented, or loaned to any other third parties. GTee Australia collects certain information to make shopping at our site fast and efficient. We respect your privacy, and we assure you that we will maintain and use this information responsibly. Any information you provide to us at this site when you shop online or request information is maintained on our company owned systems located in Australia. This information is protected through our use of technologies and policies such as limited access data-centers, firewall technology, secure certificate authentication and limitations of administrative access to systems. We will never disclose your information to a third party unless ordered to by an Australian court of law.

Returns & Replacements

GTee Australia prides itself in providing quality products from quality brands. If your goods are faulty and/or do not match the description provided we will gladly exchange, refund or credit within 30 days of purchase. We do not provide any refund or exchange if you choose wrongly or simply change your mind.
Please contact our sales staff at sales@gtee.com.au to organise a refund or replacement. Please include your order number and reason for requesting a refund/exchange or credit.

Payment & Pricing


We accept bank transfer, paypal and all major credit cards. All non-bank transfer transactions are processed through PayPal merchant services. All pricing on this website is in Australian Dollars (AUD).